Solutions/Operations & Supply Chain

Operations & Supply Chain

Remove delays, improve supplier performance, and control the costs that reduce your margin.

Operational problems are spread across ERP exports, supplier invoices, inventory records, and shipment logs.

When these sources are reviewed separately, delays, excess costs, and stock risks are often addressed only after they have affected customers and margins.

What you can improve

See the business results you can improve and the decisions that can help you achieve them.

Business Outcome

What you need to understand

Decision you can make

Remove process bottlenecks

Where are delays reducing capacity or customer service?

Identify the steps and handovers that create the most waiting, together with their effect on processing time, capacity, and cost.

Redesign handovers and simplify the steps that create delays.
Move people or capacity to the main constraint and set clear improvement targets.

Improve supplier performance

Which suppliers provide the best balance of cost, quality, and reliability?

Compare suppliers using delivery times, defect rates, price changes, and performance against agreed terms.

Renegotiate or replace suppliers that fail to meet expectations.
Direct more volume to suppliers that perform consistently.

Match inventory to demand

How much should you order, and when?

Understand expected demand using sales history, seasonality, current stock levels, and supplier lead times.

Adjust reorder points and order quantities to match expected demand.
Reduce shortages, excess inventory, and cash held in slow-moving products.

Control unexpected costs

Which costs are increasing or do not match agreed terms?

Identify unusual price changes, billing differences, and rising unit costs across suppliers, products, and locations.

Challenge incorrect invoices and correct pricing differences.
Renegotiate recurring cost increases that do not match agreed terms.

Improve fulfilment and delivery

Are customers receiving their orders on time and at the expected cost?

Compare delivery times, failure rates, and fulfilment costs across couriers, routes, warehouses, and locations.

Move volume away from poor-performing couriers, routes, or locations.
Set service targets and improve weak areas using actual performance data.

Examples of decisions

Remove delays before they affect customers

Pulse Analysis

Vendor D Delivery Time Nearly Doubled

Generated Jul 14, 2026 at 9:12 AM

Executive Summary

Vendor D's average delivery time moved from 6 to 11 days over two quarters, while unit prices rose 9%.

Signal 1: Vendor D Delivery 6 → 11 Days

Severity: Warning

Key Metrics

Delivery time: 6 → 11 days over two quarters
Total deterioration: +87%
Unit price change: +9% over the period
Trend: worsening every quarter

Findings

Vendor D's service degraded steadily each quarter while prices rose — a combination that warrants renegotiation or shifting volume to a faster supplier.

Report

TypePulse Analysis

Signals2

GeneratedJul 14, 2026

Datasetvendor-operations-2025.csv

In this report

Delivery time up 87% over two quarters

Prices rose 9% despite worse service

PulseWarning

A key supplier's delivery time increased from 6 to 11 days while prices also increased.

"Vendor D's average delivery time moved from 6 to 11 days over two quarters while prices rose 9%."

The decision: Renegotiate delivery standards and commercial terms.

Data Card

Summary

Generated Code

View code

Visualization

Share of late orders, by process step

Export: PNG SVG

Analysis

Summary

80% of late orders trace back to the same two handover steps — pick-to-pack and pack-to-ship.

Key Findings

The two highlighted handovers account for 80% of all delay.
Upstream and downstream steps contribute little by comparison.

Download Markdown

ChatInfo

Two handovers are responsible for most late orders.

"80% of late orders trace back to the same two handover steps."

The decision: Simplify the handover process and remove unnecessary steps.

Who this is for

Built for any business managing suppliers and inventory.

Operations leads

Multi-supplier chains

Logistics teams

Public-sector teams

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