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Subprocessors

Last updated: July 18, 2026

We use the third-party providers below to operate and provide the Service. Depending on how the Service is configured, your personal information and/or Customer Data may be transmitted to a provider so it can perform its function. Each provider processes data under its own terms and privacy notice, linked below.

Some functions can instead be served by a self-hosted component that runs inside the Service’s own environment rather than by an outside company. Those are marked “self-hosted: data stays within the deployment” and are not third-party subprocessors.

CategoryProviderWebsitePrivacy policyGoverning / commercial termsPurpose / data processed
Hosting / cloud infrastructureGoogle Cloud Platform (Compute Engine)cloud.google.comCloud Privacy NoticeCloud Terms of ServiceRun the servers and compute that host and operate the Service; Customer Data is processed on this infrastructure
AI / LLM providers (one is configured per deployment)Anthropic (default)anthropic.comPrivacy PolicyCommercial Terms of ServiceProcess your prompts and the relevant portions of your Customer Data (such as a statistical profile and computed results) to generate AI-Generated Output
OpenAIopenai.comPrivacy PolicyBusiness Terms (Services Agreement)Alternative AI/LLM provider (configured per deployment)
Google (Gemini)ai.google.devPrivacy PolicyGemini API Additional TermsAlternative AI/LLM provider (configured per deployment)
OpenRouteropenrouter.aiPrivacy PolicyTerms of ServiceAlternative AI/LLM provider (configured per deployment); routes to a downstream model provider
OllamaSelf-hosted: data stays within the deployment——Self-hosted alternative AI/LLM runtime
Code-execution sandboxE2B (default)e2b.devPrivacy PolicyTerms of ServiceExecute AI-generated code against your Customer Data in an isolated environment
Self-hosted Docker sandboxSelf-hosted: data stays within the deployment——Self-hosted alternative to E2B
Web searchTavilytavily.comPrivacy PolicyTerms of ServiceRetrieve web results when a query is determined to benefit from a web search
Storage (object store for uploaded files)Amazon Web Services (AWS) S3aws.amazon.comPrivacy NoticeCustomer AgreementStore your uploaded files
MinIOSelf-hosted: data stays within the deployment——Self-hosted alternative object store
PaymentsStripestripe.comPrivacy PolicyServices Agreement (SSA)Process subscription and credit-top-up payments (payment-card data is handled by Stripe)
Email delivery & marketingBrevo (SMTP relay + email marketing)brevo.comPrivacy PolicyTerms of UseSend account and transactional email via the SMTP relay, and deliver marketing/newsletter email
LLM tracingLangSmith (LangChain)langchain.comPrivacy PolicyTerms of ServiceRecord traces of AI query processing to monitor and improve processing quality; traces may include Customer Data

How these providers handle your data

We do not control, and are not responsible for, the availability or practices of these providers. Their processing of your data is governed by their own terms and privacy notices. For how the Service limits what is sent to the AI/LLM providers (it does not transmit your uploaded files in their entirety), see Terms of Service Section 7 and Privacy Policy Section 6.

Changes to this list

We may add, remove, or replace subprocessors as the Service evolves. When we do, we will update this list. Where a Data Processing Agreement is in place, we will provide notice of subprocessor changes in accordance with that agreement.

Contact

Questions about our subprocessors, or to request a copy of this list: privacy@majie.ai.

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